Terms & Conditions

1. Service Scope

GROWSURE ACCOUNTING LIMITED provides document organisation and administrative support services, including file sorting, document categorisation, archive preparation, indexing, folder structuring, document listing, and related digital organisation services.

Services are delivered based on the information and files supplied by the customer. Customers are responsible for ensuring that submitted materials are accurate, complete, and suitable for processing.

2. Payment Terms

Payment is required at the time of purchase unless otherwise agreed in writing.

All prices displayed on this website are listed in GBP (£).

Orders will normally enter the service queue after successful payment confirmation has been received.

Customers are responsible for providing accurate billing and contact information during checkout.

3. Delivery Information

Services are delivered digitally through email, downloadable files, organised folders, spreadsheets, PDF summaries, or other electronic formats relevant to the purchased service.

Estimated delivery times are displayed on individual service pages.

Delivery timelines are estimates and may vary depending on project size, file volume, customer response times, and operational workload.

Customers will receive a confirmation email once delivery has been completed.

4. Customer Responsibilities

Customers should provide all files, information, and instructions necessary to complete the requested service.

Delays in providing required materials may affect estimated delivery schedules.

Customers are encouraged to review all delivered materials promptly after receipt.

5. Cancellation Rules

Customers may request cancellation before work has commenced.

If a cancellation request is received before service processing begins, the order may be eligible for a full refund.

Once service work has started, cancellation may no longer be available because resources have already been allocated to the project.

Requests relating to cancellations should be submitted as soon as possible using the contact information provided on this website.

6. Service Adjustments

If additional work falls outside the scope of the purchased service package, customers may be offered an additional quotation before further work proceeds.

No additional work will be carried out without customer approval.

7. Limitation of Liability

While reasonable care is taken during service delivery, GROWSURE ACCOUNTING LIMITED cannot guarantee that services will meet every individual expectation or business requirement.

To the maximum extent permitted by applicable law, liability relating to any service shall be limited to the amount paid for the specific service giving rise to the claim.

We are not responsible for delays, interruptions, or issues arising from inaccurate information, incomplete files, customer instructions, technical failures outside our control, or third-party service providers.

8. Intellectual Property

Customers retain ownership of the documents and materials they provide.

Any templates, organisational structures, summaries, and supporting materials created during service delivery remain available for customer use as part of the completed service.

9. Dispute Resolution & Governing Law

In the event of a dispute, both parties agree to attempt to resolve the matter through direct communication before pursuing formal action.

Any concerns should first be submitted in writing using the contact details provided below.

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in England and Wales.

Any dispute that cannot be resolved through mutual discussion shall be subject to the jurisdiction of the courts of England and Wales.

10. Changes To These Terms

These Terms & Conditions may be updated periodically to reflect operational changes, service improvements, or business requirements.

Any updated version becomes effective immediately upon publication on this website.

11. Contact Information